DevRev MCP Server

DevRev MCP Server

What is DevRev MCP Server about?

DevRev MCP Server exposes DevRev's full suite of APIs through a Model Context Protocol interface, enabling programmatic creation, retrieval, updating, and listing of issues, tickets, enhancements (parts), meetings, sprint boards (vistas), and user information. Advanced filtering, pagination, and hybrid search across multiple namespaces are built‑in.

How to use DevRev MCP Server?

1. Install a Python package manager – uv (recommended) or uvx.
2. Configure the API key – set DEVREV_API_KEY in the environment or in the MCP server configuration file used by Claude Desktop.
3. Run the server using the configured command (e.g., uvx devrev-mcp).
4. Interact via MCP – call the provided tools (search, get_work, create_part, list_meetings, etc.) to perform operations.

Key features of DevRev MCP Server

• CRUD operations for work items (issues/tickets) and parts (enhancements).
• Hybrid search across articles, issues, tickets, parts, users, accounts, organizations, vistas, and incidents.
• Vista board integration for sprint planning and group‑item retrieval.
• Workflow utilities: validate stage transitions, add timeline entries.
• Meeting listing with rich filtering (channel, participants, dates, state).
• Subtype discovery for proper categorization of issues and tickets.
• Pagination and advanced filtering on listings (dates, assignees, states, custom fields).

Use cases of DevRev MCP Server

• Automated ticket triage – create or update tickets based on incoming alerts.
• Sprint board synchronization – pull vista data to sync sprint tasks with external planning tools.
• Custom reporting dashboards – aggregate work items, parts, and timeline entries for analytics.
• Chat‑bot integration – enable assistants (e.g., Claude Desktop) to query and manipulate DevRev data on‑the‑fly.
• Bulk migration – script large‑scale creation or updates of parts and work items during data imports.

FAQ from the DevRev MCP Server

Q: Which package manager should I use? A: uv is recommended for speed and ease of use; uvx works as a wrapper for running the server directly.

Q: How do I set the API key? A: Export DEVREV_API_KEY in your shell or include it in the env section of the MCP server configuration JSON.

Q: Can I run the server on Windows? A: Yes. Install uv via PowerShell (irm https://astral.sh/uv/install.ps1 | iex) and then execute the configured command.

Q: What is the recommended command for launching the server? A: Use the uvx devrev-mcp command for a quick start, or the longer uv --directory <path> run devrev-mcp for development mode.

Q: Does the server support pagination? A: All list endpoints (list_works, list_parts, list_meetings, etc.) include pagination parameters.

DevRev MCP Server

Overview

A Model Context Protocol server for DevRev. This server provides comprehensive access to DevRev's APIs, allowing you to manage work items (issues, tickets), parts (enhancements), meetings, workflow transitions, timeline entries, sprint planning, and subtypes. Access vista boards, search across your DevRev data, and retrieve user information with advanced filtering and pagination support.

Tools

Search & Discovery

• search: Search for information across DevRev using the hybrid search API with support for different namespaces (articles, issues, tickets, parts, dev_users, accounts, rev_orgs, vistas, incidents).
• get_current_user: Fetch details about the currently authenticated DevRev user.
• get_vista: Retrieve information about a vista (sprint board) in DevRev using its ID. Vistas contain sprints (vista group items) that can be used for filtering and sprint planning.

Work Items (Issues & Tickets)

• get_work: Get comprehensive information about a specific DevRev work item using its ID.
• create_work: Create new issues or tickets in DevRev with specified properties like title, body, assignees, and associated parts.
• update_work: Update existing work items by modifying properties such as title, body, assignees, associated parts, or stage transitions.
• list_works: List and filter work items based on various criteria like state, dates, assignees, parts, and more.

Parts (Enhancements)

• get_part: Get detailed information about a specific part (enhancement) using its ID.
• create_part: Create new parts (enhancements) with specified properties including name, description, assignees, and parent parts.
• update_part: Update existing parts by modifying properties such as name, description, assignees, target dates, or stage transitions.
• list_parts: List and filter parts based on various criteria like dates, assignees, parent parts, and more.

Meetings & Communication

• list_meetings: List and filter meetings in DevRev based on various criteria such as channel, participants, dates, and meeting states.

Workflow Management

• valid_stage_transition: Get a list of valid stage transitions for a given work item (issue, ticket) or part (enhancement). Use this before updating stages to ensure transitions are valid.
• add_timeline_entry: Add timeline entries to work items (issues, tickets) or parts (enhancements) to track updates and progress.
• get_sprints: Get active or planned sprints for a given part ID, useful for sprint planning and issue assignment.
• list_subtypes: List all available subtypes in DevRev for a given leaf type (issue or ticket), enabling proper categorization of work items.

Prerequisites

Before using this MCP server, you need to install either uvx or uv, which are modern Python package and project management tools.

Installing uv (Recommended)

uv is a fast Python package installer and resolver. It includes uvx for running Python applications.

On macOS and Linux:

curl -LsSf https://astral.sh/uv/install.sh | sh

On Windows:

powershell -ExecutionPolicy ByPass -c "irm https://astral.sh/uv/install.ps1 | iex"

Alternative Installation Methods:

Using Homebrew (macOS):

brew install uv

Using pip:

pip install uv

Verifying Installation

After installation, verify that uv and uvx are available:

# Check uv version
uv --version

# Check uvx version  
uvx --version

Both commands should return version information. If you get "command not found" errors, you may need to restart your terminal or add the installation directory to your PATH.

Troubleshooting

If you encounter issues:

1. Restart your terminal after installation
2. Check that the installation directory is in your PATH
3. On macOS/Linux, the default installation adds uv to ~/.cargo/bin/
4. Refer to the official uv documentation for more detailed installation instructions

Configuration

Get the DevRev API Key

1. Go to https://app.devrev.ai/signup and create an account.
2. Import your data from your existing data sources like Salesforce, Zendesk while following the instructions here.
3. Generate an access token while following the instructions here.

Usage with Claude Desktop

On MacOS: ~/Library/Application\ Support/Claude/claude_desktop_config.json

On Windows: %APPDATA%/Claude/claude_desktop_config.json

"mcpServers": {
  "devrev": {
    "command": "uvx",
    "args": [
      "devrev-mcp"
    ],
    "env": {
      "DEVREV_API_KEY": "YOUR_DEVREV_API_KEY"
    }
  }
}

"mcpServers": {
  "devrev": {
    "command": "uv",
    "args": [
      "--directory",
      "Path to src/devrev_mcp directory",
      "run",
      "devrev-mcp"
    ],
    "env": {
      "DEVREV_API_KEY": "YOUR_DEVREV_API_KEY"
    }
  }
}

Features

• Comprehensive Work Item Management: Create, read, update, and list both issues and tickets with advanced filtering
• Enhanced Part Management: Full CRUD operations for parts (enhancements) including hierarchical relationships
• Advanced Search: Search across multiple namespaces (articles, issues, tickets, parts, dev_users, accounts, rev_orgs, vistas, incidents) with hybrid search capabilities
• Vista Board Integration: Access vista (sprint board) information and retrieve sprint group items for effective sprint management
• Flexible Filtering: Advanced filtering options for listing work items and parts based on dates, assignees, states, custom fields, subtypes, and more
• User Context: Access to current user information for personalized experiences
• Rich Data Support: Handle complex relationships between work items, parts, users, organizations, and sprints
• Meeting Management: List and filter meetings across different channels and states with comprehensive date filtering
• Workflow Control: Validate stage transitions and manage work item lifecycle with precise stage management
• Timeline Tracking: Add timeline entries to track progress and updates on work items and parts
• Sprint Planning: Access sprint information for effective project management and issue assignment with vista integration
• Subtype Management: List and manage subtypes for proper categorization of issues and tickets